Privacy Policy

Effective Date: 12 March 2025

Arafura Data (referred to as "we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website, www.arafuradata.com, or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

Personal Identification Information: Name, email address, phone number, business details, and other similar contact details.
Financial Information: Billing address, payment details, and other transaction-related information if you make a purchase.
Website Usage Data: IP address, browser type, pages visited, time spent on pages, and other usage-related data through cookies and analytics tools.

2. How We Use Your Information

We may use your personal information for the following purposes:

To provide our consultancy services, including tailored data solutions and insights.
To communicate with you, respond to inquiries, and manage your account.
To process transactions and send related information, including confirmations, invoices, and support.
To improve our services, website functionality, and user experience through analytics.
To comply with legal obligations and resolve any disputes.

3. Sharing Your Information

We may disclose your personal information to third parties only under the following circumstances:

Service Providers: Third-party companies that assist us with providing our services, such as payment processors and cloud storage providers. These providers are bound by confidentiality agreements.
Legal Compliance: If required by law, we may disclose personal information to comply with legal obligations, court orders, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of Arafura Data, your information may be transferred as part of the transaction.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. We use secure technology, firewalls, encryption, and access control measures to safeguard the information we hold.

However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Cookies

We use cookies on our website to enhance user experience, analyse website traffic, and deliver personalised content. Cookies are small files stored on your device that allow us to remember your preferences. You can disable cookies through your browser settings, but this may affect the functionality of the website.

6. Access and Correction of Your Information

Under the Privacy Act 1988, you have the right to access the personal information we hold about you. You may request corrections to any inaccurate or incomplete information. To make such a request, please contact us at info@arafuradata.com.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

8. Overseas Transfers

We will not transfer your personal information outside Australia, including to cloud-based servers or third-party service providers located overseas, unless you have explicitly requested or otherwise authorised this. In such cases, we will take steps to ensure that your information remains protected in accordance with Australian privacy laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will include the date of the revision. Please review this Privacy Policy regularly to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions, concerns, or requests related to your personal information or this Privacy Policy, please contact us at:

Arafura Data

PO Box 38495

Winnellie NT 0821

Email: info@arafuradata.com
Website: www.arafuradata.com